Hello, for months now I have been unable to backup my vCenter Server Appliance using the "Backup" button found on the summary tab of the web GUI for the appliance. The backup use to work just fine before a somewhat recent update to the appliance.
After entering the required information at the "Enter backup details" screen I get "Validating input" for a moment and then I get: "Invalid vCenter Server Status: All required services are not up! Stopped services: 'statsmonitor'."
I attempted to start 'statsmonitor' manually by executing: "service-control --start statsmonitor", the command prompt hangs for quite a while but eventually produces:
Perform start operation. vmon_profile=None, svc_names=['statsmonitor'], include_coreossvcs=False, include_leafossvcs=False
2018-01-05T19:33:04.441Z Service statsmonitor state STOPPED
Error executing start on service statsmonitor. Details {
"resolution": null,
"detail": [
{
"args": [
"statsmonitor"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'statsmonitor'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Service-control failed. Error {
"resolution": null,
"detail": [
{
"args": [
"statsmonitor"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'statsmonitor'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Command>
I'm also experiencing the dreaded "Health Status > Overall Health: Unknown" issue.
I'm running:
Type: vCenter Server with an embedded Platform Services Controller
Product: VMware vCenter Server Appliance
Version: 6.5.0.13000
As of today, I get "Update Status: Latest updates already installed on vCSA, nothing to stage/install" when I click "Check Updates".
Please advise.
Cheers,
Kajetan.