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Error when starting a Win7 Ultimate VM in Player 12

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Hi,

 

Newbie, so likely I'm doing something obviously wrong, but here goes:

 

I have used the standalone VMWare vCentre Convertor to create a VM of a laptop drive I want as a VM, which has run successfully.  However, when I try to open this in Player, I get the following error:

 

This virtual machine is configured for 64-bit guest operating systems. However, 64-bit operation is not possible.

This host supports Intel VT-x, but Intel VT-x is disabled.

Intel VT-x might be disabled if it has been disabled in the BIOS/firmware settings or the host has not been power-cycled since changing this setting.

(1) Verify that the BIOS/firmware settings enable Intel VT-x and disable 'trusted execution.'

(2) Power-cycle the host if either of these BIOS/firmware settings have been changed.

(3) Power-cycle the host if you have not done so since installing VMware Player.

(4) Update the host's BIOS/firmware to the latest version.

For more detailed information, see http://vmware.com/info?id=152.

 

The Host machine is running 64-Bit Win10, and I've run the recommended Intel check tool and it confirms VT-x is available, and the VMWare tool confirms 64-bit operation.  The Host is a HP Z840 Xeon ES-2620 2.4GHz 16GB RAM running Win10 Pro 64-bit.  The machine that was converted to a VM using convertor is a Core i7-2670QM 2.2GHz 8GB RAM Win 7 Ultimate 64-bit laptop.

 

Any/all help very gratefully received!

 

TC


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